General
Smoke-free property
Heating
Family rooms
Facilities for disabled guests
Non-smoking rooms
Room service
Elevator
Air conditioning
Soundproof rooms
Hypoallergenic room available
Safety & security
Fire extinguishers
Smoke alarms
Key card access
CCTV outside property
CCTV in common areas
Security alarm
Key access
24-hour security
Safe
Front Desk Services
Invoice provided
Baggage storage
24-hour front desk
Concierge
Lockers
Express check-in/out (Paid)
Tour desk
Currency exchange
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Safety features
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Food & Drink
Wine/Champagne (Paid)
Bar
Restaurant
Fruit (Paid)
Breakfast in the room
Bathroom
Towels
Bathtub or shower
Free toiletries
Hairdryer
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Cleaning Services
Daily housekeeping
Ironing service
Dry cleaning
Laundry
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Spa
Fitness center
Fitness